Design for Participation

A few years ago I was working on a game that promoted conversational turn-taking. The project was a big failure in that I managed it poorly and the team didn't really know how to work together. Ironic considering the object of the game. That said, the concept was pretty neat. The game was based on a … Continue reading Design for Participation


Beyond Either/Or Thinking

False dichotomies are traps. They would have you believe that complex problems can be solved if only you would choose a side. But since it takes all kinds of people to make the world go round, we need to learn to cooperate with people who hold different positions from our own. Cooperation, not yelling matches, is how … Continue reading Beyond Either/Or Thinking

Features, Benefits, Assumptions, and Tradeoffs

When you design a product or system for a customer, you are designing an experience for them. So it's important to think about the relationship between the features that you choose and how they affect your customer's experience. Let's take a food processor. And let's say that the feature that the design team is discussing … Continue reading Features, Benefits, Assumptions, and Tradeoffs

More Love

I saw a parenting tip go by the other day that caught my attention. It was something like, "When your kid gets home from school, rather than asking them, What did you learn today? just tell them, I'm so glad that you are home!" I'm not a parent. But I appreciate and even seek out parenting advice … Continue reading More Love

A Growth Mindset: Work Smart, Not Hard?

In 2006, Stanford Psychology Professor Carol Dweck published the first edition of her book, Mindset: A New Psychology for Success. In the book, she defines two types of mindsets: a fixed mindset and a growth mindset. Dweck describes a fixed mindset as, "students believe their basic abilities, their intelligence, their talents, are just fixed traits. They have a certain … Continue reading A Growth Mindset: Work Smart, Not Hard?

Don’t Let Perfect Get in the Way of Progress

Perfectionists get into trouble when the high expectations that they set for their work prevent them from making and sharing it. Better to make something that's "good enough" and share it than to not make anything at all. Why? Because if you make something, you make progress on developing your idea. And if you share something, … Continue reading Don’t Let Perfect Get in the Way of Progress