Is Technical Education Enough?

There’s a lot of energy in this country put into creating and providing technical education for underserved students towards the end of increasing the chances that these students will find careers in STEM. I care deeply about how this is handled and sit on boards of multiple organizations that address this issue for a range of students from pre k-12 programs to workforce development initiatives for adults who want to move into technical careers.

We need more diversity in the technology industry for at least two reasons:

  1. Technology Scales Really Well. This is important because when a technology is aimed to scale good things, it scales good things. And when it’s aimed to scale bad things, it scales bad things.
  2. More Diversity = Better Solutions. We need a diverse set of brain power with multiple perspectives to understand complex problems we face today and then invent, implement, and scale appropriate solutions.

But there are a few gaps between technical education and the diverse and inclusive workplace that we imagine. A technical education might be enough to increase diversity – that’s a measurable number like, “How many of our new hires identity as female?” But it won’t be enough to foster inclusion which is less measurable. Inclusion is the creation and ongoing improvement of systems and environments that help diverse talent succeed.

So a good technology education will get someone’s foot in the door. But that won’t be enough to help them succeed in an environment where they may be the “first, only, different” person at the firm. There are a few ways to address this and there isn’t complete agreement on the best path. However, I’ll list some ideas here on some non-technical content that a technical education might include:

  • History of technology, industry, and economics to paint the big picture of how technology and industry became homogenous in the first place
  • Role Models and success stories. It’s important to show students examples of innovators that look like they look like. Include guest speakers or news stories that highlight diverse talent. When making images for public consumption, chose images carefully
  • Communication Skills. Being able to speak and write clearly is key. Bonus points for visual communication like sketching and diagramming
  • Employee training on how to navigate work situations in which it’s hard to be seen, heard, or taken seriously because you don’t fit the status quo image of an engineer or programmer
  • Manager training for industry managers who don’t yet have experience managing and supporting diverse talent

Technical Education isn’t enough. If the 21st century is going to be better and more equitable than the 2oth, we need to integrate history and social skills into the mix.