I’m headed to the International Symposium on Sustainable Systems and Technologies to give a talk called “Make Better Stuff: a human-centered approach to product and systems development.” A human-centered process should not be confused with a user-centered process though it often is. Come to the talk to find out the difference!
Below is a link to the handout I’ll be using during the talk. In the handout I plot the steps of a human-centered design process on a matrix that calls out the distinct groups of people that drive each step. I think a clearer visualization of this work is possible but it hasn’t yet revealed itself to me. Hopefully I’ll get some feedback that helps me see the work in a new light.
View the handout here